Help & FAQ

Common questions about Check Tow

Legal Notice

Check Tow is an independent monitoring service and is not affiliated with the City of New York, NYC Department of Finance, NYC CityPay, NYC OATH, or any government agency. All violation data is sourced from NYC Open Data and may not reflect the most recent payment or status changes. Always confirm final balances, payment deadlines, and judgment status through NYC's official payment system.

Coming Soon: Toll & Congestion Pricing Monitoring

E-ZPass, Tolls by Mail, MTA bridge/tunnel tolls, and NYC congestion pricing are not monitored yet. Toll monitoring is a planned future feature. Do not rely on Check Tow for toll balance information.

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Help & FAQ

Does Check Tow monitor E-ZPass, Tolls by Mail, MTA bridge/tunnel tolls, or congestion pricing?

Does Check Tow sell my data or plate information?

Is Check Tow a government app?

Is the data real-time?

Can I pay through Check Tow?

Why does Check Tow show a different balance than NYC?

Why does the NYC Pay or Dispute app show other plates under the same owner, but Check Tow may not?

Why do I see other plates in my results?

What does "Likely Judgment" mean?

What does "Needs Refresh" mean?

How does risk scoring work?

Can Check Tow find my towed vehicle?

Does Check Tow automatically monitor tow status?

What is Check Tow?

What cities are supported?

Can I monitor multiple vehicles?

How do I dispute a violation?

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